We offer short training courses in Effective Communication and Conflict Management for businesses whose employees deal directly with the public.
We can provide effective communication classes for the workplace this training not only helps to improve frontline customer services but they can also improve back of office communication skills. This in turn can lead to a more productive harmonised work environment.
This training provides the skills to manage conflict situations either in the workplace or in more informal situations. It provides tools and techniques which can be used in a practical way.